Politique d’expédition

1. Shipping Methods

We offer the following shipping method for orders placed on our website:

• Standard Shipping: Orders are typically processed and shipped within 7 business days. Delivery times may vary depending on the destination, but generally range from 1 to 3 business days within Switzerland.

2. Shipping Rates

Shipping rates are calculated based on the weight of the package and the destination address. The shipping cost will be displayed during the checkout process before payment is completed.

3. Shipping Restrictions

Please note the following shipping restrictions:

• We are unable to ship to P.O. boxes. Please provide a physical address for delivery.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to track the status of your package on the carrier's website.

5. International Shipping

International order may have some delays due to your country customs delays. We cannot be responsible for extra fees or delays.

6. Shipping Delays

While we strive to process and ship orders in a timely manner, please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, or customs clearance. We appreciate your patience and understanding in such situations.

7. Shipping Insurance

All orders are shipped with insurance to protect against loss or damage during transit. If your package arrives damaged, please contact us immediately so that we can initiate a claim with the shipping carrier.

8. Contact Information

If you have any questions or concerns about our shipping policy, please contact us at valjewellery@hotmail.com

9. Updates and Changes

This shipping policy was last updated on20.01.2024. We reserve the right to update or change this policy at any time. Please check back periodically for updates